Tudo o que você precisa saber sobre o WhatsApp Business antes de fazer o download
How to Download and Use WhatsApp Business for Your Company
WhatsApp is one of the most popular messaging apps in the world, with over 2 billion users. But did you know that there is a version of WhatsApp designed specifically for businesses? It's called WhatsApp Business, and it can help you communicate more effectively and efficiently with your customers, showcase your products and services, and grow your business.
In this article, we will explain what WhatsApp Business is, why you need it, how to download it on your device, how to set up your profile and account, and how to use its features to enhance your customer experience. Let's get started!
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What is WhatsApp Business and Why You Need It
WhatsApp Business is a free-to-download app that allows you to create a business presence on WhatsApp, the most popular chat app in the world. It is built on top of WhatsApp Messenger, so it includes all the features that you rely on, such as sending multimedia, making free calls, sending free international messages, chatting in groups, and more. But it also has some additional features that are tailored for businesses, such as:
A business profile that displays your business name, logo, description, website, location, contact information, and catalog.
Business messaging tools that let you send automated messages, such as greeting messages, away messages, and quick replies.
Landline/fixed number support that allows you to use WhatsApp Business with a landline or fixed phone number.
The ability to run both WhatsApp Messenger and WhatsApp Business on the same phone, as long as they are linked to different numbers.
WhatsApp Web that enables you to respond to your customers from your computer's browser.
WhatsApp API that allows you to integrate WhatsApp with your CRM and customer support software.
The difference between WhatsApp and WhatsApp Business
The main difference between WhatsApp and WhatsApp Business is that the latter is designed for businesses to communicate with their customers. This means that businesses get a verified and more complete business profile so customers can trust who they are talking to. It also means that businesses can use some features that are not available on the regular app, such as labels, catalogs, message templates, and statistics.
How to download the WhatsApp Business app for Android
WhatsApp Business app free download from Google Play Store
WhatsApp Business app download for iPhone
WhatsApp Business app features and benefits
WhatsApp Business app vs WhatsApp Messenger app
How to migrate your account from WhatsApp Messenger to WhatsApp Business app
How to set up your business profile on WhatsApp Business app
How to use WhatsApp Web with WhatsApp Business app
How to restore your chat history and media on WhatsApp Business app
How to update the WhatsApp Business app
How to contact customer support for WhatsApp Business app
How to delete your account on WhatsApp Business app
How to verify your business phone number on WhatsApp Business app
How to use business messaging tools on WhatsApp Business app
How to send multimedia messages on WhatsApp Business app
How to make free calls on WhatsApp Business app
How to send international messages on WhatsApp Business app
How to create a group chat on WhatsApp Business app
How to use offline messages on WhatsApp Business app
How to manage your data usage on WhatsApp Business app
How to backup and restore your data on WhatsApp Business app
How to change your business name on WhatsApp Business app
How to change your privacy settings on WhatsApp Business app
How to block and unblock contacts on WhatsApp Business app
How to report spam and abuse on WhatsApp Business app
How to use stickers and emojis on WhatsApp Business app
How to use voice messages and video messages on WhatsApp Business app
How to use status updates on WhatsApp Business app
How to use dark mode on WhatsApp Business app
How to use QR codes on WhatsApp Business app
How to use catalogs on WhatsApp Business app
How to use labels on WhatsApp Business app
How to use quick replies on WhatsApp Business app
How to use automated messages on WhatsApp Business app
How to use broadcast lists on WhatsApp Business app
How to use starred messages on WhatsApp Business app
How to use live location on WhatsApp Business app
How to use payment features on WhatsApp Business app
How to use analytics and insights on WhatsApp Business app
How to integrate with other apps and services on WhatsApp Business app
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The benefits of WhatsApp Business for your business
Using WhatsApp Business can bring many benefits for your business, such as:
Meeting customers where they already are. With over 2 billion users worldwide, WhatsApp is a platform where you can reach a large and diverse audience.
Driving business outcomes. You can use WhatsApp to boost your marketing campaigns, generate leads, increase sales conversions, provide customer support, and build loyalty.
Building long-lasting customer relationships. You can use WhatsApp to form a personal connection with your customers, send them relevant and timely information, and offer them solutions in real time.
Leveraging the first mover's advantage. While many businesses are still using traditional channels like email and phone calls, you can stand out from the crowd by using WhatsApp as a modern and innovative way to communicate with your customers.
How to Download WhatsApp Business on Your Device
WhatsApp Business is available for Android, iPhone, and PC users. Here's how to download it on your device:
For Android users
Go to the Google Play Store and search for "WhatsApp Business".
Tap on " Install" and follow the instructions to install the app on your phone.
Open the app and agree to the terms and conditions.
Enter your business phone number and tap "Next". You will receive a verification code via SMS or a phone call.
Enter the verification code and tap "Continue".
You have successfully downloaded WhatsApp Business on your Android device.
For iPhone users
Go to the App Store and search for "WhatsApp Business".
Tap on "Get" and follow the instructions to install the app on your phone.
Open the app and agree to the terms and conditions.
Enter your business phone number and tap "Done". You will receive a verification code via SMS or a phone call.
Enter the verification code and tap "Verify".
You have successfully downloaded WhatsApp Business on your iPhone device.
For PC users
Go to and click on "Download for Windows" or "Download for Mac" depending on your operating system.
Follow the instructions to install the app on your computer.
Open the app and scan the QR code with your phone's camera. To do this, you need to have WhatsApp Business installed on your phone as well.
You have successfully downloaded WhatsApp Business on your PC device.
How to Set Up Your WhatsApp Business Profile and Account
After downloading WhatsApp Business on your device, you need to set up your business profile and account. Here's how to do it:
How to create a business profile
Open WhatsApp Business and tap on "More options" (the three dots icon) at the top right corner of the screen.
Tap on "Settings" and then on "Business settings".
Tap on "Business profile" and fill in the details about your business, such as name, category, description, location, hours, website, email, and catalog. You can also upload a logo or an image for your profile picture.
Tap on "Save" when you are done.
You have successfully created a business profile for your WhatsApp Business account.
How to verify your business number
To verify your business number, you need to request a verification badge from WhatsApp. This is a green checkmark that appears next to your business name and shows that WhatsApp has confirmed that this is a verified business account. To request a verification badge, you need to:
Open WhatsApp Business and tap on "More options" (the three dots icon) at the top right corner of the screen.
Tap on "Settings" and then on "Business settings".
Tap on "Account" and then on "Request verification".
You will see a message that says "Your account is being verified. This may take a few days." Tap on "OK".
You will receive a notification when your verification request is approved or denied by WhatsApp. If approved, you will see a green checkmark next to your business name. If denied, you can try again after 30 days.
How to restore your chat history
If you have previously used WhatsApp Messenger with the same phone number, you can restore your chat histor